The Big Unit - SD501
A Guide For Kangen Water™ Machine Owners
Enagic SD501 Ionizer
You have the most powerful and most effective ionizing machine available in the world today. There is no other company and no other
machine that can match Enagic and the Kangen Water Machine.
Let's Begin With Tips for Setting Up Your Machine:
When your unit arrives, the DVD that is enclosed shows you which pieces to use for your type of faucet, and how to set the unit up.
The DVD also shows you how to set up your machine and small tips such as pressing the reset button inside the filter compartment
before operating for the first time.
1) Occasionally when you first receive your machine, there will be water coming out of the attached hoses. This is normal, because
Enagic thoroughly tests every machine operation prior to shipping.
2) Sometimes the general set of adapters that are sent with your machine will not fit your faucet. If this is the case, simply visit a
local hardware store and find an adapter that fits your faucet on one end, and fits one of our adapters on the other in order to connect
the diverter to the faucet. The best thing is to take a measurement of your faucet internal diameter and then take the bag of adapters
with you to the store. The female adapter size is 7/8-27 and the male adapter size is 15/16-27.
3) Once you install your machine be sure to first flush out the machine by running water through it without turning it on. Simply turn
on your faucet and allow the water to run until it seems to be clear coming from the white flexible hose.
4) Make sure that the grey outflow hose is angled downwards, even if you have to elevate the machine to ensure that there is a
downward angle. This will ensure that the automatic draining mechanism of the unit will operate after each use to drain residual water
from the machine, preventing bacterial contamination and deterioration of internal parts.
5) If you find that your hoses are not the proper length for your individual set-up, alternate hoses are available from Enagic. For
instance if you need a longer white flexible hose for a deeper sink, or you need a shorter grey hose. The hoses from Enagic have
special antibacterial properties making them different from and preferable to average hose available in hardware stores.
6) In order to produce 2.5 and 11.5 water, you will have to fill the enhancer tank (on the right side of the machine).
The enhancer fluid is a saline solution and will damage and corrode the plates inside the machine if it spills into the machine.
The enhancer tank must be removed first if you intend to move or transport the machine.
Sometimes when you first use your electrolysis enhancer tank in making Strong Acidic Water, the machine may announce "Refill
specified solution" even though you have filled the solution. Please allow some time for this announcement to cancel by running water
through the machine. If it continues after 30 seconds, then reduce the flow through the machine.
The cylinder above the Electrolysis Enhancer Tank is the Calcium Adding Cylinder. This is only used in areas where mineral content
in the water is insufficient to produce electrolysis. This cylinder should always stay in the closed position, as leaving it in the open
position may cause leakage from the right side of the unit.
7) To add pre-filtration, Enagic sells Pre-Filtration Systems if you have hard water or water with excess minerals.
Click for Hard Water Info
Click for Enagic Pre-Filtration Systems
Hard Water Recommend Filters (PURPLE) & (BLUE)
Internal Filter Replacement
Your enclosed internal filter in the machine usually needs to be replaced every 12 months or after production of 3,000 gallons (or every
6-months if you have a poor tap water quality.)
Be sure when you are replacing the filter that there is only one set of small black rings being used. If you double up by mistake, it will
leak. After each filter change press the reset button inside the filter compartment
This internal filter is $120.00 to replace, Click for SD501 Internal Filter.
All filters and replacement cartridges can all be ordered from Enagic directly Click Supplies.
Do you have Reverse Osmosis filtration or Well water?
All ionizers are incompatible with Reverse Osmosis Water and may be incompatible with well water.
Reverse Osmosis is a process that removes everything from water including healthy minerals, leaving you with dead water. Therefore
there are none of the minerals that are needed to ionize water. You will have to use your calcium cartridge. If you have well water, the
Enagic machine may require additional filtration either becaue the water is very acidic, contains carbon acidic gas, or both.
DO NOT use Reverse Osmosis water with any Enagic product, because ionization relies on mineral content in the water,
and Reverse Osmosis removes all minerals from source water.
Click Here for Well Water Info.
Call Enagic for more information regarding Reverse Osmosis or Well Water. 1-866-261-9500..
8) Your machine has a digital display and a voice prompt. You can adjust the volume of the voice prompt by simply holding the
Kangen button when the machine is off until the display window gives you the options for volume.
Tips To Remember For Operating Your Machine:
The first thing to do is to become familiar with the settings for your machine. Check out the booklet that comes with your machine
"The Advantages to Using Electrolytic Water".
1) Each time you use the machine for the first time that day, run 6.0 Beauty Water for two minutes, then switch back to your drinking
water setting and run it for an additional minute. That just cleans a bit and keeps the water as pure as possible after sitting overnight.
2) The machine has its own Self-Cleaning cycle. This cycle occur after every 15 gallons of water use; it will occur after 15 minutes of
continuous water production; it will also occur after every 2.5 Sanitary Water production. It will say "Notice of Cleaning" and all you
have to do is turn the water on and let it run through at your regular drinking water setting, and then it will notify you when it finishes
the 30 second cleaning cycle. This self-cleaning cycle is different than the intensive cleaning that you do with the enclosed cleaning
cartridge, which needs to be done every few months.
3) Anytime the machine produces a beeping noise while the water is being produced, it means that the setting you are on is not
generally for drinking. It will do this for 6.0 Beauty Water, 2.5 Sanitary Water and during its Self-Cleaning Cycle.
4) The Enagic machine is only designed for cold water operation. Don't run hot water though the machine. It will even signal you if
you do, so you don’t damage the machine. It primarily will cause damage to the high grade filter inside depending on the length of
time the filter was exposed to the hot water operation. However you can heat or chill water after production for tea, coffee, cooking or
making ice cubes. When heated the ORP and pH will change and when chilled the ORP will change but the pH will remain the same.
5) Test your water often by using the pH drops that are included with your machine. You can adjust the pH by adjusting the flow of
your water through your faucet. The slower the flow, the higher the pH and the ORP. Some settings on the machine require a slower
flow, such as the acidic waters. If your flow rate is too fast, the machine will say Overflow and you must turn down the speed of flow
from the faucet. This is to ensure that the ionization process has the opportunity to work efficiently.
You also need to order chlorine tester drops. This is useful to determine if your filter needs to be replaced.
http://www.enagic.com/shop/en/supplies/accessories/chlorine-tester.html
Keeping Your Machine in Tip Top Shape!
Deep cleaning your machine is important to the life of the machine. Your machine comes with a E-Cleaner cleaning cartridge that is
about 1/4 the size and fits into the same place as the internal filter. Once every 1-2 weeks, you should use the cleaning cartridge,
following the directions that are included inside the cartridge box. The more water you produce, the more often and sooner you may
need to clean your machine.
If you notice the flow from your flexible hose becoming restricted, then it's time to use the E-Cleaner. We also recommend leaving the
cleaning cartridge in the machine overnight for optimal results.
Enagic also provides a thorough internal cleaning of the plates where the machine is taken apart by hand and inspected, cleaned and
reassembled for only $35.00. This can help to remove excessive calcium buildup that occurs on the plates and is necessary should
you experience a significant reduction in the water flow from the flexible hose.
Enagic has amazing service and an ironclad warranty. If you have ANY problems with the machine during its 5 year warranty, you
simply call the company and let them know. Many times they will be able to talk you through a solution over the phone. Perhaps you
may need a new part which they can send out to you for a quick and simple fix.
Enagic Machine Repair
If all else fails, you will have to send them the machine for repair. Occasionally they can provide you with a loaner unit to use while
yours is being repaired. Once your unit is fixed, they will send it back to you with a report of the repairs done (at no cost), and then
you use an enclosed prepaid label to send the loaner unit back. They give you ten days to ship back the loaner unit or they will
charge your credit card $3.00 per day rental fee.
Troubleshooting: Answers to Your Questions
There is a smell with the production of my Kangen Water?
In certain types of water, particularly well water, minerals and dissolved gases, such as carbon acidic gas can be greater than usual.
This can cause a reaction with the antibacterial feature in the water supply hose, giving off a smell. Try running water through the
machine on the Clean Water setting for a few minutes and this should clear the smell. If you experience a sulfur smell, such as rotten
eggs, then you need to purchase pre-filtration that will specifically remove sulfur, as the Enagic filter does not remove sulfur.
My water has developed a bad taste?
Often there can be a bit of buildup on the poles and plates of your machine. First, be sure you are running Beauty Water each day for
a few minutes. Check to be sure you don't need to change your High-Grade Internal Filter or any prefilters you may have. If none of
that is the case, then try running the water at a faster rate through the machine and allow it to run a bit before collecting it for drinking.
I just changed the filter and now the machine is leaking?
This is usually caused by having failed to include an O ring on the filter cartridge before installing. Turn the nozzle to the remove
position, and pull the filter out. Check that there is only one O-ring in each hole. If there are more than two rings on a hole, it will leak.
When I take my medications with Kangen Water, I don't feel well?
It is important if you are taking medications to take them with Clean Water instead of the higher alkaline drinking water of 8.5 to 9.5.
This ensures that the prescribed dosage that is based on normal pH levels in the digestive system, is kept constant.
There is water leaking from the flexible pipe?
This means that the mineral accumulation on the parts of the electrolysis chamber is too high. Simply run Beauty Water for 3-5
minutes to reverse the polarity in the electrolysis chamber and automatically remove deposition on the electrodes.
When I test my water, the ORP is not negative?
There are a few reasons that this may be the case. First, you may be running the water through the machine too quickly or with too
much pressure. The slower you run the water, the higher the pH and the lower the ORP will be. If you are using well water as your
source water, you may need to add pre-filtration to remove excessive minerals or carbon acid gas. Another reason may be if you are
using reverse osmosis water. The RO process removes all minerals from source water, making it incompatible with ionization. Every
ionization process requires mineral content in the water. Finally you may need to change the internal filter, use a cleaning cartridge
for a cleaning cycle or add external pre-filtration.
There is white fogginess in my Kangen Water when it comes out of the machine?
The white fogginess apparent in Kangen water is simply a result of hydrogen gas being released through electrolysis, and is normal.
If you rest the glass for a while the white fogginess should disappear. If it doesn't, then simply be sure to run Beauty Water 5.5 for
about 2-3 minutes and it should eliminate the fogginess.
My machine says to reduce flow?
When the water flow exceeds the ability of the plates to thoroughly and effectively ionize the water, the machine will tell you to reduce
the water flow rate. Simply turn down the water tap to reduce the speed at which the water flows through the machine. There is also a
similar warning when the water flow is too low.
After I turn off my machine, there will still be water coming out of the grey hose, a while after I've stopped the machine?
Each time you turn off your machine, the machine has a safety system that completely drains water from the inside of the machine to
prevent deterioration of internal parts and to keep the water of bacterial contamination.
There are white specks floating in the water?
Since the Kangen Water is made from your source tap water, the quantity of minerals that are contained in your water will carry
through to the Kangen Water produced. There is no harm in drinking these mineral clusters, although cleaning your machine by
running Beauty Water each day for a few minutes will usually clear up the problem by discharging mineral deposits on the electrolysis
plates. If this is a recurring issue, then we recommend the purchase of an Ion Exchange Filter which is designed for hard water that
contains higher levels of mineral concentrations.
I'm noticing a rough film on the inside of my glasses. Is this from my Kangen Water?
Higher mineral concentrations in tap water can create more build-up on the working parts of the electrolysis chamber and is not
harmful. Over time this can build up as well on aluminum cookware and some drinking glasses. Simply allow vinegar to soak in these
containers for 12-15 hours and it will rinse out easily. You can reduce this by running the Beauty Water daily.
I'm confused about changing the filter?
Normally the machine will notify you when it is time to change the filter, generally after 3,000 gallons of water has been produced.
However, if you have reached a year and you have not received a signal to replace your filter we recommend you change the filter at
that time. You can always use chlorine testing drops and Clean Water to see if chlorine is still effectively being removed from the
source water. Remember to hit the reset button after changing the filter so that the machine recognizes a new filter has been put in
and starts the count over. Sometimes the machine may alert you to change the filter, but you may not have had the filter that long.
Use the chlorine testing drops with Clean Water to see if the filter is still filtering out chlorine. If it is, simply hit the filter reset button to
stop the alert and remember to check for chlorine periodically.
How do I travel with my machine?
Enagic now makes a wonderful ionizer for travel! The SUNUS. Click Here for SUNUS
You can choose to travel with your SD501 in order to have all types of water available to you. When traveling with your machine
remember to take the electrolysis enhancer tank out. If you leave the tank in and your machine is damaged by enhancer, the
repair is not covered under your warranty. Keep both hoses attached, leave the filter attached, and keep it sitting upright. Do not lay
your machine down at anytime. Try to drain as much water out of your machine as possible by letting the gray and white hose hang
over the counter-top with a bucket underneath so that the water drains into it.
Will the machine work with a water softener?
Yes, the machine will work with a water softener. It is actually good to have a softener to prevent build-up from occurring quickly within
your machine.
My machine is stuck on the cleaning cycle?
Whenever your machine gets stuck on a cleaning cycle, it is very possible you may have calcium build up inside. When this
happens, the first step will be to turn the water on and see if it eventually goes away. If the signal does not go away, and if you have
done your cleanings with E-Cleaner regularly, we recommend that you send it in to the Service Department to have it examined.
I just purchased my machine and was producing Strong Acidic Water and the solution was used up very quickly....why?
The first time you use the electrolysis enhancer it usually gets used very quickly. That is due to the machine being new, and the
solution having never been run through the connecting pipes. You will notice that the next bottle doesn't get used as quickly. Do not
be alarmed as this is all normal. The frequency with which you have to refill your solution is based on how much strong acidic and
strong Kangen water you produce, the quality of the water, and the flow. The slower you run the water the better the pH level will be,
but more of the solution will be used.
I just refilled my Electrolysis Enhancer solution and now it says "Refill specified solution". Why?
Sometimes when you first use your electrolysis enhancer tank in making Strong Acidic Water, the machine may announce "Refill
specified solution" even though you have filled the solution. Please allow some time for this announcement to cancel by running water
through the machine. If it continues after 30 seconds, then reduce the flow through the machine.
Other Water and Machine Q&A's:
Click for POWERline Water Related Questions
Enagic Corporate Questions
Requires Your ID# and Password: Enagic2010
Click for CORPORATE Water Related Questions
SD501 Countertop
Install your machine according to the instructions included.
Click to Watch Video of Set-up Procedure (1)
Click to Watch Video of Set-up Procedure (2)
a. Put the warranty certificate in a safe file where you always
can find it. It is coded to you and you alone. Should you have
any problems with your machine, you may have to produce
this important document to be covered by the warranty.
b. Take out all printed information that comes with the
machine. READ and study it.
c. The booklet included with the machine, Advantages of
Kangen Water™, talks about the many uses of the different
waters. READ it.
d. The operation diagram will explain the settings for the
machine and how you get the strong acid and alkaline waters.
SD501 Specs
Filter System: Single, high grade, granulated antibacterial activated
charcoal, calcium sulfite, mechanical filter, takes out things like chloroform,
fluoride, nitrate, barium and chlorine
• Residual chlorine removal: Total water flow: 1,500 gallons
• Initial chlorine removal: 95% or greater
•Filter Change Message: LCD screen
•Filter Life: 1,500 - 3,000 Gallons, 6-12 months
Automatic cleaning - after you use strong acid or alkaline, run the water
and it cleans and flushes out the plates. It takes only seconds. Has a
cleaning cartridge that should be used every 1-2 weeks.
•Power System: Transformer
•Plate Quantity: 7
•Plate Surface Area: 7 inches by 5 inches
•Plate Materials: Platinum coated titanium
•Machine Duration: 20+ years
Level Selections
* Kangen water / 3 levels (pH 8.5 - 9.5)
* Clean water (pH 7)
* Acidic water (pH 5.5 - 6.5)
* Strong Acidic water (pH 2.4 - 2.7)
* Strong Kangen water (pH 11.5)
Production rate (gallon(s)/minute)
* Kangen Water: 1.2 - 2.0 gpm
* Acidic water: 0.4 - 0.7 gpm
* Strong Acidic water: 0.16 - 0.3 gpm
Electrolysis Enhancer
* Produces approx. 1.0-1.3 gallons of Strong Acidic water.
Electrolysis Capability (Approx. 30 minutes of continuous use)
•Wattage: 230watts
•Warranty: 5 years parts & labor
•Money Back Guarantee: 7 days, (Customer pays shipping)
•ORP output: -850
•Machine does not overheat
This unit approved as a Medical Device by the Japanese Ministry of
Labour and Welfare. 21600BZZ00376000 and used in over 250 hospitals
throughout Japan.
Manufacturing plant is ISO 9001 and ISO 14001 certificated.
Product Specifications
Water Filtering Specifications
Ordering Enhancer and E-Cleaner
Order Electrolysis Enhancer
Order E-Cleaner Refill Powder
Ordering Filters
Filter Information
Enagic
Order Filters
Ordering Pre-Filters
Pre-Filter Information
Enagic
www.enagic.com/shop/en/pre-filtration-systems.html
Todays Water
Lloyd Sosa 210-378-7700
BOERNE, TX 78006
INFO@TODAYSWATER.COM
www.TodaysWater.com
Ordering Supplies
Order Supplies
Click for all Kangen Water® Generating Systems
Click Unit "Moving" Top Picture for Desired Machine
This is a tricky one.
Read/study carefully.
Strong Acid 2.5pH
(KILLS) comes out of
BOTTOM gray spigot.
Strong Alkaline 11.5 pH
(CLEANS) comes out of
TOP main white hose.