Frequently Asked Questions
Water and Machine Q&A's:
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Distributor Q&A's:
Processing | Commissions | Sales | ECS (Enagic Credit System) | Service | Portable Unit
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Other Key Questions and Answers.

What if my Strong Kangen Water is not emulsifying oil?
Slow the 11.5 pH water down until the machine alerts you to increase the flow. Then slowly increase the flow until the signal is gone. Also, your Strong Kangen water may need to ferment for up to 72 hours before it can adequately emulsify oil. (You get better results if the oil contains protein.)

Will the machine work with a Reverse Osmosis system?
No, unless the healthful minerals are added back to the water after running through the RO. RO removes everything from the water and leaves you with dead water. Therefore there are none of the minerals that are needed to ionize.

Are the machines compatible on well water?
Yes and no. In some cases customers have not been successful in producing Kangen Water when using a well. A lot of times it is because the well water is either very acidic, contains carbon acidic gas, or both. If client is on well water; you NEED to indicate on the Product Order Form "Calibrate For Well Water," The only adjustment Enagic offers is well water calibration, but sometimes even after calibration it is still difficult to produce the right pH levels. It is very important when selling a machine to a customer who has a well that you do the research and find out what is contained in their water, as well as the pH level. If your well water contains sulfur, there is no way our machine will work properly unless you get some type of pre filtration to remove the sulfur before the water is run through the machine. If it runs through the machine without pre filtration to remove the sulfur, the water produced will smell like rotten eggs. If your well water does not contain sulfur, carbon acidic gas, or is not very acidic, then you should not have any problems producing the correct levels.

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